Privacy policy

M-Bay Specialists provides medico-legal services to attorneys and legal firms throughout South Africa, from rooms at 1st Floor, Gateway West, 22 Magwa Crescent, Midrand, 2066, Gauteng, South Africa.

For any question about this notice, contact us on 010 224 0709 or admin@m-bay.co.za.

Website visitors. This website sets no cookies, runs no analytics, and makes no third-party requests. If you send an enquiry we receive only what you type into it.

Claimants and examinees. In the course of a medico-legal assessment we receive and generate health information, which POPIA treats as special personal information.

Personal information is processed to carry out the instruction we have accepted from an attorney or legal firm: to assess a claimant and produce an expert medico-legal report.

We rely on section 11(1)(f) of POPIA: processing is necessary to pursue the legitimate interests of a party to whom the information is supplied — here, the instructing attorney and their client.

Health information is special personal information under section 26 of POPIA. We rely on the exemption in section 27(1)(b), which permits processing where it is necessary for the establishment, exercise or defence of a right or obligation in law.

Reports and their supporting material are provided to the instructing attorney or legal firm. Depending on the matter, information may also reach the Road Accident Fund, a court, and any specialist sub-contracted to contribute to the assessment.

This website is hosted on infrastructure that may store data outside South Africa, which is a cross-border transfer for the purposes of section 72 of POPIA. Assessment records themselves are held in our own systems.

Records are retained for as long as required by section 14 of POPIA and by the health records retention guidance applicable to registered health practitioners.

We apply the security safeguards required by section 19 of POPIA, taking account of the sensitivity of health information.

Under POPIA you may request access to the personal information we hold about you (section 23), request correction or deletion (section 24), and object to processing (section 5(d)).

You may also lodge a complaint with the Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg — inforegulator.org.za.

This website sets no cookies, runs no analytics and embeds no third-party content. Fonts are served from this domain rather than a font CDN, and there is no map embed, so no data about your visit is transmitted to any third party.

If analytics or an embedded map are added in future, this section must be updated before they go live.

We may update this notice. The current version is the one published on this page.